How free verification works

What you need

• A government ID.
• Your caste certificate. Our caste certificate guide explains where to get one and how to photograph it.
• A clear photo or a PDF of each one. Photograph the whole document in good light, without glare.

Step by step

1. Make your profile in the Tribal Hearts app.

2. Upload your government ID and caste certificate on the verification page in the app.

3. A person on our review team checks each document by hand. No machine makes the decision, and there is no selfie or face check.

4. If a document cannot be read, for example a blurry photo or a cut-off page, the app tells you the reason and you upload it again.

5. When both are approved, the Verified badge appears on your profile. Your caste certificate also earns you 3 extra contacts, once.

You can leave a mobile number for our team, only so they can ask you about a missing page. Other members never see it.

Who sees your documents

• Only our review team. Other members never see your documents, and they are never used for matching or sold.
• Reviewers lose access 24 hours after the decision on your case, and the documents are deleted from storage within 48 hours of that decision.
• On Android, screenshots are blocked on your ID documents.

The full details are in our Privacy Policy.

Badge levels

• Profile completeHappens automatically once your profile reaches 100%.
• VerifiedGovernment ID + caste certificate
• Verified PlusAdds income proof
• Fully VerifiedAdds address proof

Premium is a plan, not a badge. Paying never gives you a badge, and your badge stays when a plan ends.

What changes once you are verified

You can open full profiles and chat. The free plan starts, with 300 messages a day and 10 contacts a month. Premium is an optional monthly plan; see plans.

Questions